Lead Operations Associate - Fast-Pace Delivery Hub

Amazon Inc.; Des Moines (IA); Presencial; USD 21 000 - 29 000; Tempo integral

Resumo da oferta

Amazon Inc. is seeking a Lead Associate to join our fast-paced operations near Des Moines. You’ll help lead a team at the core of our delivery operation, focusing on customer-centric service and efficient workflows across sites within 10 miles of the primary Operations site.

Ideal candidates show strong attention to detail, can prioritize tasks, and are eager to learn and delight customers. The role involves a lot of movement, safety considerations, and occasional training responsibilities as

Qualificações

• Must be at least 18 years old and authorized to work in the United States.
• Able to lift up to 49 pounds, stand/walk up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Available to work a flexible schedule including weekends, nights, and/or holidays.
• On site for the entirety of the shift.

Responsabilidades

• Support, motivate, and model desired behavior for the rest of the team
• Manage operational processes, safety, quality, performance, and delivery promises following guidance
• Maintain a clean, sanitary, safe, and organized workspace
• Provide ongoing training in system and equipment knowledge, quality training, and general operations
• Provide feedback on processes and serve as escalation point for issue resolution and staffing needs
• Maintain a key to the site and open/close following procedures
• Handle a wide assortment of products including produce, meat, seafood, and alcohol
• Receive truck deliveries
• Collaborate with associates and delivery partners for smooth operations and customer service
• Participate in associate onboarding as required
• Ensure consistent product workflow processes and guide associates in receiving, stocking, replenishing, and delivery prep
• Perform front-line duties when necessary
• Contribute to continuous improvement of customer experience and operations
• Utilize inventory management systems to scan, process, and count product
• Perform additional duties as assigned

Conhecimentos

Attention to detail

Prioritization

Willingness to learn

Customer-obsession

Descrição da oferta de emprego

Amazon Inc. is seeking a Lead Associate to join our fast-paced operations near Des Moines. You’ll help lead a team at the core of our delivery operation, focusing on customer-centric service and efficient workflows across sites within 10 miles of the primary Operations site.

Ideal candidates show strong attention to detail, can prioritize tasks, and are eager to learn and delight customers. The role involves a lot of movement, safety considerations, and occasional training responsibilities as