Lead NPDI Turnkey Deployment Engineer

Vertiv Corporation; Westerville (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Vertiv seeks an NPDI Engineer, Turnkey Deployment to lead end-to-end deployment programs for complex customer environments. You will coordinate with Engineering, Product Management, and Service Operations to deliver scalable, serviceable solutions with validated procedures and trained teams.

The role requires strong leadership, field-service experience, and the ability to mitigate deployment risks across thermal and power systems, while developing standardized playbooks for global use.

Qualifications

• Bachelor's degree in Engineering or equivalent experience.
• Strong background in thermal management systems (e.g., liquid cooling, high-density cooling).
• Experience with AC/DC power management systems and their application in infrastructure deployments.
• Experience with integrated and modular solutions and systems.
• Minimum of 5-8 years of experience interacting with customers on a technical level.
• Proven experience leading or coordinating cross-functional programs or complex deployments.
• Experience working with field service, service operations, or customer-facing technical execution teams.

Responsibilities

• Lead turnkey deployment programs across NPDI initiatives managing risks and execution dependencies to ensure on-time and high-quality delivery.
• Interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products.
• Represent Services in design reviews, product reviews, and phase gate milestones; ensuring deployment, serviceability, and field execution considerations are incorporated early in development.
• Own Services deployment readiness, ensuring products and solutions are fully executable in the field with validated procedures, tools, and trained teams.
• Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment, identifying potential risks in thermal and AC/DC power systems, validating mitigation strategies, and ensuring learnings are incorporated into deployment standards and service procedures.
• Coordinate cross-functional execution alignment across Engineering, Services, Operations, and external stakeholders to remove roadblocks and maintain program momentum.
• Develop and standardize deployment playbooks, including installation procedures, commissioning workflows, troubleshooting guidance, and service documentation to ensure consistent execution globally.
• Monitor early deployment performance and quality, tracking startup outcomes and field issues, and driving feedback loops into Engineering and Product Management for continuous improvement.
• Support parts and logistics readiness, including spare strategy, service kits, and materials planning required to sustain deployment and operational support.
• Attend beta startups and first-article startups to ensure service readiness.

Skills

Thermal management

AC/DC power systems

Cross-functional leadership

Customer interaction

Field service experience

Documentation interpretation

Leadership & communication

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Collaboration tools

Job description

Vertiv seeks an NPDI Engineer, Turnkey Deployment to lead end-to-end deployment programs for complex customer environments. You will coordinate with Engineering, Product Management, and Service Operations to deliver scalable, serviceable solutions with validated procedures and trained teams.

The role requires strong leadership, field-service experience, and the ability to mitigate deployment risks across thermal and power systems, while developing standardized playbooks for global use.