Lead Network Administrator N 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; United States; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Genpact is seeking a Lead Network Administrator to design, survey, and implement enterprise-grade LAN/WAN/WLAN solutions. The role focuses on migration planning, firewall deployment, and high-availability network services across a hybrid, United States environment.

The ideal candidate brings extensive experience with network equipment, documentation, and security policy migration, delivering robust, scalable infrastructure for global clients.

Qualifications

• Bachelor's degree in Computer Engineering or related field.
• Experience with LAN/WAN, wireless networks, and network devices.
• Knowledge of Palo Alto firewalls and VPN configurations.

Responsibilities

• Perform site surveys and validate LAN/WLAN/WAN readiness.
• Develop migration runbooks and network diagrams.
• Provide hands-on support for installation and replacement of network gear.
• Coordinate with vendors to ensure structured cabling and documentation.
• Conduct post-implementation health checks and validation surveys.

Skills

Agile Methodology

Apple Mac OS

Cisco ISE

Client Relations

Cloud Assessment

Cloud Strategies

Collaboration Tools

Design Thinking

Executive Presence

IBM AIX

IBM Rational ClearCase

Inclusion

Microsoft Azure ATP

Oracle WebLogic

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

Ekahau Sidekick

Palo Alto firewalls

Cisco Switches

Wireless APs

VPN

Job description

Lead Network Administrator

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Perform site surveys using Ekahau Sidekick and validate LAN, WLAN, WAN, cabling, MDF/IDF, and network infrastructure readiness.
• Assess existing network equipment and create detailed inventories for switches, wireless access points, routers, Palo Alto firewalls, optics, UPS, and cabling components.
• Develop migration runbooks, implementation schedules, rack elevations, network topology diagrams, and risk mitigation plans.
• Coordinate with Low Voltage Vendors and concern Team to ensure structured cabling, fiber testing, patch panel documentation, and cable certification are completed.
• Provide hands-on support for installation and replacement of network switches, wireless access points, routers, Palo Alto firewalls, transceivers, and related infrastructure.
• Assist with Palo Alto firewall deployment, interface validation, rule verification, VPN connectivity, HA checks, and security policy migration activities.
• Execute migration cutovers, participate in bridge calls, and validate LAN, WLAN, Internet, DHCP, DNS, authentication, and secure network access services.
• Perform desk-side connectivity testing for user workstations, IP phones, printers, conference room systems, and specialized network devices.
• Conduct post-implementation health checks, Ekahau validation surveys, Palo Alto firewall monitoring, and end-to-end performance verification.
• Deliver migration documentation, wireless heat maps, firewall validation reports, updated network diagrams, and provide hypercare support until operational handoff is complete.

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Database Management
• Bachelors - Information Systems
• Bachelors - Information Technology
• Bachelors - Network Engineering

Certifications

• Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online
• CompTIA Network+ - ComptiaComptia

Required Skills

• Agile Methodology
• Apple Mac OS
• Cisco Identity Services Engine (ISE)
• Client Relations
• Cloud Assessment
• Cloud Strategies
• Collaboration Tools
• Design Thinking
• Executive Presence
• IBM AIX
• IBM Rational ClearCase
• Inclusion
• Microsoft Azure Advanced Threat Protection
• Oracle WebLogic
• People Leadership
• Personal Effectiveness
• Risk Management
• Storytelling

Language

English Language Proficiency - Proficient - C2

Job Type

Regular

Master Skill List

Infrastructure Services N

Remote Type

Hybrid

Work Shift

Any (United States of America)

Approximate annual base compensation range for this position is:

60,000 to 75,000 USD

Los Angeles California-based candidates are not eligible for this role

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and cons