Lead Multifamily Service Manager - Maintenance Ops

Socket.dev; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

LSA Management seeks a Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs to ensure resident satisfaction and asset performance.

The role emphasizes budgeting, vendor coordination, and safety compliance while driving capital projects and continuous improvement in service delivery.

Qualifications

• EPA Certification (Universal preferred).
• Valid driver license.
• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors.
• Ensure work order completion.
• Support capital projects.
• Maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

Strong leadership

Budgeting

Vendor management

Resident service focus

Operational excellence

Preventive maintenance knowledge

Career-growth mindset

Tools

Yardi

Entrata

RealPage

Job description

LSA Management seeks a Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs to ensure resident satisfaction and asset performance.

The role emphasizes budgeting, vendor coordination, and safety compliance while driving capital projects and continuous improvement in service delivery.