Growth-Minded Multifamily Service Manager

LSA Management; Eden (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

The role emphasizes safety, regulatory compliance, and capital projects, with a focus on cost-effective service and resident retention. Growth into regional leadership is highlighted.

Qualifications

• EPA Universal certification preferred.
• Valid driver license.
• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors.
• Ensure work order completion.
• Support capital projects.
• Maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

Leadership

HVAC troubleshooting

Budgeting

Vendor management

Resident service

Supervisory experience

Education

EPA Certification (Universal preferred)

Driver license

CAMT Certification

CPO Certification

HVAC trade certification

Yardi/Entrata/RealPage experience

Tools

Yardi

Entrata

RealPage

Job description

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

The role emphasizes safety, regulatory compliance, and capital projects, with a focus on cost-effective service and resident retention. Growth into regional leadership is highlighted.