Lead Member Services Specialist

Universal 1 Credit Union; Miamisburg (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal 1 Credit Union is seeking a Lead Service Representative in our member-centered service center. The role supports members with transactions, referrals, and balancing while upholding our values. You will supervise none, report to the Service Manager, and maintain professional appearance and strong math and cash-handling skills.

This is a non-exempt, full-time position based in Miamisburg, OH. Requires NMLS registration and a high school diploma; prior teller and customer service

Qualifications

• High school diploma or equivalent required.
• Must acquire/maintain NMLS registration.

Responsibilities

• Assist members effectively and professionally.
• Perform transactions and balancing.
• Provide referrals and product/service information.
• Support operation of service centers.

Skills

Excellent communication

Public relations

Professional appearance

Cash-handling

Management potential

Computer applications

Education

High school diploma

NMLS registration

Job description

Universal 1 Credit Union is seeking a Lead Service Representative in our member-centered service center. The role supports members with transactions, referrals, and balancing while upholding our values. You will supervise none, report to the Service Manager, and maintain professional appearance and strong math and cash-handling skills.

This is a non-exempt, full-time position based in Miamisburg, OH. Requires NMLS registration and a high school diploma; prior teller and customer service