Member Experience & Lending Specialist

Central Sunbelt Federal Credit Union; Mississippi; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Health insurance

401(k) matching

Competitive salary

Dental insurance

Paid time off

Profit sharing

Tuition assistance

Vision insurance

Job summary

Central Sunbelt Federal Credit Union is seeking a Universal Service Representative to handle teller and lending transactions, open accounts, and support ITM operations. You will build member relationships, cross-sell services, and maintain accuracy in cash handling while ensuring compliance with policies.

Strong English, customer service skills, and knowledge of banking software are essential. Full-time hours, Monday–Friday with some Saturdays, at our branch locations in Mississippi.

Qualifications

• Fluent English required.
• Excellent customer service and interpersonal skills.
• Strong communication and multitasking abilities.
• Knowledge of banking software applications.
• Understanding of federal laws and regulations governing financial institutions.

Responsibilities

• Provides teller and lending services with accuracy.
• Opens new accounts and maintains existing accounts.
• Cross-sells suitable products and services to members.
• Maintains cash drawer and transaction integrity.
• Operates ITM with professional customer service and accuracy.
• Resolves member questions and supports everyday banking operations.

Skills

Fluent English

Customer service

Effective communication

Banking software knowledge

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

Banking software

Job description

Central Sunbelt Federal Credit Union is seeking a Universal Service Representative to handle teller and lending transactions, open accounts, and support ITM operations. You will build member relationships, cross-sell services, and maintain accuracy in cash handling while ensuring compliance with policies.

Strong English, customer service skills, and knowledge of banking software are essential. Full-time hours, Monday–Friday with some Saturdays, at our branch locations in Mississippi.