Lead Member Experience Pro — Studio Sales & Service

Jimmy Jazz; Monet (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Commission opportunities

Job summary

Yoga Joint in South Florida is seeking a Lead Front Desk Associate, or Lead Member Experience Associate, to drive an exceptional member experience while guiding MEAs on shift.

You will greet members, book classes, grow memberships, and uphold top studio standards with a wellness-first culture. This full-time role offers commission potential and growth within a fast-paced, hospitality-driven environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospitality preferred.
• Ability to lead a team and drive sales.

Responsibilities

• Create an exceptional member experience and maintain a welcoming studio.
• Lead and support the MEA team on shift.
• Guide onboarding and training for new MEAs.
• Execute sales activities, grow memberships, and book guests.
• Maintain studio standards and foster teamwork.

Skills

Customer service

Leadership

Sales

Communication

Education

High school diploma

Tools

POS systems

CRM basics

Job description

Yoga Joint in South Florida is seeking a Lead Front Desk Associate, or Lead Member Experience Associate, to drive an exceptional member experience while guiding MEAs on shift.

You will greet members, book classes, grow memberships, and uphold top studio standards with a wellness-first culture. This full-time role offers commission potential and growth within a fast-paced, hospitality-driven environment.