Lead Medical Support Assistant — Care Coordination

Veterans Health Administration; Eugene (OR); On-site; USD 61,000 - 79,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Federal retirement plan

Job summary

Veterans Health Administration in Eugene, Oregon, is seeking a Lead Medical Support Assistant (LMSA) to provide essential administrative support to clinicians serving Veterans. The LMSA coordinates MSA assignments, manages workflow, and ensures staffing coverage across interdisciplinary units.

The role requires coordinating with care teams, utilizing EHR and scheduling systems, and training other MSAs. The position is based in Roseburg or Eugene with a standard Mon-Fri schedule and federal

Qualifications

• High school diploma or equivalent required.
• Experience coordinating administrative support in clinical settings is a plus.
• Ability to train and assist other Medical Support Assistants.

Responsibilities

• Coordinate MSA assignments and workflow across clinical units.
• View, process and schedule orders using EHR and scheduling software.
• Assist and train MSAs; support care teams and patient flow across clinics.

Skills

Team coordination

Interdisciplinary collaboration

Patient care support

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Scheduling software

Job description

Veterans Health Administration in Eugene, Oregon, is seeking a Lead Medical Support Assistant (LMSA) to provide essential administrative support to clinicians serving Veterans. The LMSA coordinates MSA assignments, manages workflow, and ensures staffing coverage across interdisciplinary units.

The role requires coordinating with care teams, utilizing EHR and scheduling systems, and training other MSAs. The position is based in Roseburg or Eugene with a standard Mon-Fri schedule and federal