Senior Medical Support Assistant - Care Access Lead

Veterans Health Administration; Loveland (CO); On-site; USD 52,000 - 72,000; Full time

Job summary

The Lead Medical Support Assistants (LMSAs) are assigned to the Business Development Service Line (BDSL) at the Cheyenne VA Health Care System (CVAHCS) in Cheyenne, WY, with Fort Collins, Northern Colorado, and Loveland Outpatient Clinics.

The Lead MSA coordinates advanced MSA assignments and daily workload, ensures staffing coverage, evaluates training records, and guides training needs for MSAs across clinics.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology and patient access processes.
• Experience coordinating across multiple clinics is a plus.

Responsibilities

• Coordinate advanced MSA assignments and workflow across clinics.
• Conduct daily workload assessments and staffing coverage.
• Evaluate training records and identify training needs for MSAs.
• Support interdisciplinary team collaboration and patient access to care.

Skills

Medical terminology

Patient systems

Organization

Communication

Staff training

Staffing management

Education

High school diploma or GED

Job description

The Lead Medical Support Assistants (LMSAs) are assigned to the Business Development Service Line (BDSL) at the Cheyenne VA Health Care System (CVAHCS) in Cheyenne, WY, with Fort Collins, Northern Colorado, and Loveland Outpatient Clinics.

The Lead MSA coordinates advanced MSA assignments and daily workload, ensures staffing coverage, evaluates training records, and guides training needs for MSAs across clinics.