Lead Medical Receptionist

Vein Center of New Mexico, LLC; Wilmington (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in vein care is seeking a dedicated Center Coordinator to enhance patient experiences and streamline operations. This role offers a fast-paced environment with opportunities for growth, no weekend or night shifts, and a supportive team. Enjoy comprehensive benefits including medical, dental, and vision insurance, along with tuition reimbursement and paid time off. Join a leader in the healthcare sector committed to improving lives through exceptional service and innovative treatment options.

Benefits

Medical, Dental & Vision Insurance

Tuition Reimbursement

PTO + 8 Paid Holidays

Bonus Eligibility

Fast-Paced Learning Environment

Qualifications

• 1+ years of experience in administrative or customer service roles.
• Reliable transportation required for clinic access.

Responsibilities

• Manage patient flow and ensure superior customer service.
• Maintain accurate patient charts and HIPAA compliance.
• Handle scheduling and financial responsibilities.

Skills

Administrative Experience

Customer Service

Data Entry

HIPAA Compliance

Education

High School Diploma

Job description

Job Details

Job Location: Recruiting Use Only - DE - Wilmington - Wilmington, DE

Position Type: Full Time

Education Level: High School

Salary Range: $19.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide opportunities for excellence and career advancement.

Our Lead Medical Receptionists enjoy:

• Fast-paced, learning environment
• No weekends or nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunities for growth and development

Schedule and Locations:

• Monday through Thursday
• 7 AM - 5:30 PM
• Four 10-hour shifts

The Center Coordinator is responsible for efficient patient flow, superior customer service, achieving monthly goals and performance indicators, data entry, schedule and treatment plan management, and patient retention.

• Ensure all patient charts are up-to-date, HIPAA compliant, and accurately input demographics, procedures, and payments into the database
• Review scheduling and financial responsibilities and referrals with patients throughout care
• Send precertification forms daily to the Precertification Department for patients requiring authorization
• Ensure compliance with data collection for one-month surveys
• Confirm daily inventory counts are completed and uploaded by the Surgical Assistant
• Verify correct completion of the Daily Close at each night’s end

Qualifications

Minimum Requirements:

• At least 1 year of administrative or customer service experience, preferably in a medical setting
• Reliable transportation to clinics not accessible by public transit
• Ability to travel to CVR Wilmington Clinic