Lead Medical Receptionist (Arleta)

Priority Dispatch Corp.; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking health care clinic as a Lead Medical Receptionist, where you will be the face of patient care! This dynamic role involves overseeing front office operations, ensuring smooth patient flow, and providing exceptional customer service. Your bilingual skills will be highly valued as you interact with diverse patients and assist with their needs. With a focus on confidentiality and professionalism, you will play a crucial role in maintaining a welcoming environment. If you're ready to make a meaningful impact in the health care sector, this opportunity is perfect for you!

Qualifications

• At least one year experience as a medical receptionist or in general office work.
• Mature judgement, tact, discretion, and confidentiality are mandatory.

Responsibilities

• Organizes and oversees front office staff and patient processing.
• Conducts eligibility interviews to determine method of payment.
• Ensures excellent customer service and proper patient scheduling.

Skills

Bilingual (English/Spanish)

Customer Service

EMR systems (eCW, eClinicalWorks)

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Arleta Family Health Care Clinic - Arleta, CA

Position Type: Full Time

Salary Range: $21.00 - $32.03 Hourly

Description

Target starting salary rate is $22 hourly DOE.

Bilingual (English/Spanish) highly preferred.

Experience with EMR systems (eCW, eClinicalWorks) highly preferred.

RESPONSIBILITIES: Lead Medical Receptionist reports to the Clinic Administrator. Organizes and oversees the front office staff and patient processing. This includes designating front office staff. Staggered working schedules, assuring excellent customer service, good patient flow; proper patient scheduling, registration, cash flow and billing procedures are being followed. The lead receptionist also ensures proper communication between the front office triaging and back office is occurring. S/he will conduct eligibility interviews to determine method of payment. S/he will obtain eligibility information or public programs, i.e., Child Health and Disability Prevention Program (CHDP). S/he will make copies of Medi-Cal stickers, medical records and other correspondence using copying machine. Receives telephone calls, screens, directs and records messages and types routine correspondence and patient files. S/he will perform other tasks as assigned by the Program Manager.

Qualifications

REQUIREMENTS: Mature judgement, tact, discretion and confidentiality are mandatory. Position requires a professional, pleasant and effective representation of the corporation. Bilingual (Spanish/English) preferred.

OTHER REQUIREMENTS: Must submit to and pass a drug test and a criminal background clearance as a pre-condition for employment. Must be able to provide proof of COVID-19 and booster, MMR, TDAP, Hepatitis B vaccinations and TB test. BLS/CPR certification required.

QUALIFICATIONS: High School Diploma OR equivalent achievement and at least one (1) year experience as a medical receptionist or general office work.

AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER