Lead Medical Office Coordinator — Growth, Benefits & Impact

Therapeutic Associates, Inc.; Salem (OR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Long-Term Disability

Parental leave

Continuing Education PTO

Accrue PTO

Paid holidays

401(k) with profit-sharing

Wellness program

MedBridge subscription

Student Loan Repayment

Annual performance bonus

Job summary

Therapeutic Associates, Inc. is seeking a Lead Administrative Coordinator to join our Salem clinic. The role provides office support across clerical tasks and plays a key part in maintaining efficient operations and patient care workflow.

The position requires strong MS Office skills and prior medical office or patient-service experience. We offer comprehensive benefits and a collaborative team environment in a physician-led orthopedic practice.

Qualifications

• Basic proficiency with MS Office products (Word, Excel, Outlook).
• Customer service experience and medical office exposure preferred.

Responsibilities

• Coordinates daily operations of administrative support staff and ensures quality customer service for patients and care partners.
• Manages front office duties: insurance authorization and billing, patient registration, phone inquiries, scheduling, and patient database integrity.
• Oversees provider schedules, handles claim hold processes, daily chart checks, and coordinates payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with regulations.
• Ensures intake procedures are followed by staff and enforces policy compliance.

Skills

Customer service

Medical office experience

Tools

MS Office

Job description

Therapeutic Associates, Inc. is seeking a Lead Administrative Coordinator to join our Salem clinic. The role provides office support across clerical tasks and plays a key part in maintaining efficient operations and patient care workflow.

The position requires strong MS Office skills and prior medical office or patient-service experience. We offer comprehensive benefits and a collaborative team environment in a physician-led orthopedic practice.