Administrative Coordinator, Lead

Therapeutic Associates, Inc.; Salem (OR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Long-Term Disability

Parental leave

Continuing Education PTO

Accrue PTO

Paid holidays

401(k) with profit-sharing

Wellness program

MedBridge subscription

Student Loan Repayment

Annual performance bonus

Job summary

Therapeutic Associates, Inc. is seeking a Lead Administrative Coordinator to join our Salem clinic. The role provides office support across clerical tasks and plays a key part in maintaining efficient operations and patient care workflow.

The position requires strong MS Office skills and prior medical office or patient-service experience. We offer comprehensive benefits and a collaborative team environment in a physician-led orthopedic practice.

Qualifications

• Basic proficiency with MS Office products (Word, Excel, Outlook).
• Customer service experience and medical office exposure preferred.

Responsibilities

• Coordinates daily operations of administrative support staff and ensures quality customer service for patients and care partners.
• Manages front office duties: insurance authorization and billing, patient registration, phone inquiries, scheduling, and patient database integrity.
• Oversees provider schedules, handles claim hold processes, daily chart checks, and coordinates payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with regulations.
• Ensures intake procedures are followed by staff and enforces policy compliance.

Skills

Customer service

Medical office experience

Tools

MS Office

Job description

2925 River Rd S suite 200, Salem, OR 97302, USA

Job Description

Posted Tuesday, October 20, 2026 at 10:00 AM

• Employees (and their families) Medical, Dental, Vision, and Insurance
• Life, AD&D and Long-Term Disability insurance
• Employee & family Physical Therapy benefits
• Parental leave
• Continuing Education PTO (1 day annually)
• Accrue up to 15 days of PTO (sick and vacation time)-increases over time
• 6 paid holidays, 1 charitable giving day, and up to 2 personal days
• 401(k) and profit-sharing program (Up to 5% of total compensation)
• Interactive Wellness Programwith rewards for balanced, healthy living
• MedBridge learning subscription
• Potential Student Loan Repayment
• Potential Annual performance bonus

Therapeutic Associates, Inc.specializes in orthopedics and manual therapyand pride ourselves onour one-on-one patient care and strong relationships with referral sources.Our organization is committed to the highest level of patient care, continued education, professional development, and community involvement.
We are seeking a full-time LeadAdministrative Coordinator to join our team! The Lead Administrative Coordinator position provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Duties & Responsibilities

• Coordinates the daily operations of administrative support staff. Ensures support staff provides quality customer service to all patients, visitors, or care partners.
• Manages all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensures intake procedures are followed and completed by all staff.
• Assists with enforcing policy compliance and policy changes.

Minimum Qualifications

• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Customer service experience and prior medical office experience preferred

Why Join Our Team

• Professional andClinicalDevelopment —Ongoing mentorshipand continuing educationopportunities.
• Collaboration and Care Team Model —Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focusedattention oneach patient’s journey toward positive health and wellness.
• Innovation— We are committed toexploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Legacy — Therapeutic Associates is the pioneer of outpatient physical therapy.Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion.We continue to be an important part of leading and advocating for the advancement of our profession.
• Independence within Partnership — Therapeutic Associates is made up of a partnership of unique clinics, each locally directedby physical therapists who are dedicated to their patients, their communities and to our profession.Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients andcommunity.

Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws.This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.

2925 River Rd S suite 200, Salem, OR 97302, USA