Lead Medical Billing Operations Supervisor (Hybrid)

AAPC; Milan Township (OH); Hybrid; USD 65,000 - 85,000; Full time

Job summary

AAPC seeks a Department Supervisor to coordinate activities and supervise staff across billing processes. The role emphasizes training, performance reviews, and process improvements while ensuring adherence to client SOPs and company policies.

Initial training occurs in-office for 3 months in Milan, OH or Middleburg Heights, then a hybrid model with 3 in-office days and 2 remote days weekly. Occasional in-person meetings required.

Qualifications

• Requires four-year degree or higher.
• 2-4 years of experience managing staff in a business environment.
• Proficient with software and systems; strong Excel / Word skills.

Responsibilities

• Coordinate and supervise department work assignments and staffing levels.
• Monitor work lists to verify timely completion and adjust staffing as needed.
• Conduct staff meetings including onshore and offshore team members.

Skills

Staff management

Microsoft Excel

Process improvement

Performance reviews

Education

Bachelor's degree or higher

Job description

AAPC seeks a Department Supervisor to coordinate activities and supervise staff across billing processes. The role emphasizes training, performance reviews, and process improvements while ensuring adherence to client SOPs and company policies.

Initial training occurs in-office for 3 months in Milan, OH or Middleburg Heights, then a hybrid model with 3 in-office days and 2 remote days weekly. Occasional in-person meetings required.