Lead Medical Assistant — Clinic Operations & Training

La Clínica de La Raza Inc.; Oakland (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

La Clínica de La Raza Inc. is seeking a Lead Medical Assistant to oversee MA activities, coordinate patient flow, and support clinical operations. You will work with physicians, NPs/PAs, and front desk staff to ensure efficient, patient-centered care.

The role requires MA certification, strong clinical knowledge, and the ability to train staff while maintaining strict confidentiality. Bilingual English/Spanish is preferred; weekend rotation may be required.

Qualifications

• Knowledge of medical terminology and outpatient care workflows.
• Ability to manage patient flow and triage within a busy clinic.
• Bilingual English/Spanish helpful to serve diverse patients.
• High school diploma or equivalent with MA certification required.

Responsibilities

• Coordinate MA activities to ensure smooth clinic flow and timely follow-up.
• Orient and train MA staff; revise procedures and handbooks as needed.
• Lead quality improvement efforts and participate in department meetings.
• Prepare exam rooms, assist providers, and maintain patient confidentiality.

Skills

Medical terminology

Outpatient clinic care

Patient flow optimization

Team collaboration

Education

High School diploma or equivalent

Nationally accredited Medical Assistant Program

Tools

Electronic Health Record (EHR) system

CPR certification

Job description

La Clínica de La Raza Inc. is seeking a Lead Medical Assistant to oversee MA activities, coordinate patient flow, and support clinical operations. You will work with physicians, NPs/PAs, and front desk staff to ensure efficient, patient-centered care.

The role requires MA certification, strong clinical knowledge, and the ability to train staff while maintaining strict confidentiality. Bilingual English/Spanish is preferred; weekend rotation may be required.