Lead Mailroom Associate - Onsite at Brooklyn HQ

The Mom Project; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employer of Record

Health benefits

401k

Job summary

The Mom Project is seeking a Lead Mailroom Associate to join Etsy's Workplace Experience team on a contract basis, on-site at the Brooklyn headquarters.

You will own end-to-end mailroom operations, manage courier relationships, and support inventory and security with timely deliveries. This hands-on role requires strong communication and physical stamina, with experience in shipping/logistics and familiarity with mail systems.

Qualifications

• Hands-on mailroom or shipping/logistics experience in a commercial office or corporate environment.
• Strong organizational skills and comfort managing physical inventory, packages, and time-sensitive deliveries
• Clear, professional written and verbal communication for handling employee requests and vendor coordination

Responsibilities

• Own end-to-end mailroom operations: receive, sort, log, and deliver incoming mail and packages; prepare, weigh, and process outgoing mail with correct postage
• Maintain accurate mail logs and tracking records (date received, sender, recipient) for retrieval and audit purposes, and produce mailroom activity/inventory reports as needed
• Manage courier and postal vendor relationships - securing competitive rates, comparing shipping options, and ensuring timely, reliable delivery
• Review incoming mail for security concerns, and resolve escalated mailroom issues in coordination with other departments
• Maintain mailroom supplies, equipment, and overall organization, keeping the space free of backlog or clutter
• Serve as the point of contact for employee questions about postage, rates, loading dock, and shipping timelines
• Audit postal paperwork and support payroll/accounts payable mail printing and distribution as needed
• Train and guide additional team members to provide coverage as needed
• Occasionally, support the Workplace Operations team with conference and event setup or special projects.

Skills

Mailroom experience

Organizational skills

Communication

Tools

Google Suite

Slack

Mail tracking systems

Job description

The Mom Project is seeking a Lead Mailroom Associate to join Etsy's Workplace Experience team on a contract basis, on-site at the Brooklyn headquarters.

You will own end-to-end mailroom operations, manage courier relationships, and support inventory and security with timely deliveries. This hands-on role requires strong communication and physical stamina, with experience in shipping/logistics and familiarity with mail systems.