Lead Mail Clerk

MCS Group; Santa Ana (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

MCS Group in Fountain Valley, CA is seeking a Lead mail clerk for an on-site, full-time role. You will manage incoming and outgoing mail, distribute packages, coordinate courier services, and provide administrative support to ensure accuracy and timely service.

Responsibilities include picking up USPS mail, processing inbound mail, tracking packages, maintaining chain-of-custody, notifying recipients, completing scheduled routes, and handling inquiries about mail status.

Responsibilities

• Pick up USPS mail when required.
• Receive inbound mail and parcels from USPS and commercial carriers.
• Screen, sort, process, and route incoming mail.
• Electronically record and track accountable packages and other designated items.
• Maintain appropriate chain-of-custody controls.
• Provide electronic notification to recipients when designated packages are received and/or delivered.
• Perform scheduled internal mail and parcel delivery routes.
• Obtain proof of delivery when required.
• Research undeliverable, unidentified, mystery, or misdirected mail and packages.
• Respond to customer inquiries regarding mail and package status.

Job description

We are hiring for a Lead mail clerk with a leading client of ours in Fountain Valley, CA! This is a full-time position that is on-site and the main responsibilities are to manage incoming and outgoing mail, package distribution, courier services, and providing administrative support while ensuring accuracy, professionalism, and timely service delivery.

Primary responsibilities and duties:

• Pick up USPS mail when required.
• Receive inbound mail and parcels from USPS and commercial carriers
• Screen, sort, process, and route incoming mail
• Electronically record and track accountable packages and other designated items
• Maintain appropriate chain-of-custody controls
• Provide electronic notification to recipients when designated packages are received and/or delivered
• Perform scheduled internal mail and parcel delivery routes
• Obtain proof of delivery when required
• Research undeliverable, unidentified, mystery, or misdirected mail and packages
• Respond to customer inquiries regarding mail and package status

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.