Lead Luxury Store: Assistant Manager & Experience Coach

Signet Jewelers Limited; Albuquerque (NM); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training and career development

Merchandise discounts

Incentive trips and contests

Job summary

Jared, part of Signet Jewelers, seeks an Assistant General Manager to lead daily store performance, coach teams, and maintain luxury standards. You will partner with the General Manager to drive selling excellence, clienteling, and exceptional customer experiences in a fast-paced luxury setting.

The role focuses on developing talent, executing brand promises, and delivering consistent service on the sales floor while managing operations and inventory. Evening and weekend availability is typical.

Qualifications

• Experience leading a retail team to meet performance goals.
• Proven ability to coach and develop associates to improve selling and service.
• Strong communication and collaboration with store leadership.

Responsibilities

• Drive daily performance through coaching, store rhythms, and consistency.
• Reinforce customer-focused behaviors and clienteling.
• Partner with leadership to execute visual standards, promotions and priorities.
• Maintain inventory, security, and compliance.
• Elevate the Customer Experience Model on the sales floor.
• Coach on-the-spot, support meaningful customer interactions.
• Reinforce appointment culture and relationship-based selling.
• Create memorable experiences to build trust and loyalty.

Skills

Team leadership

Customer service

Sales coaching

Communication

Education

Bachelor's degree (preferred)

Job description

Jared, part of Signet Jewelers, seeks an Assistant General Manager to lead daily store performance, coach teams, and maintain luxury standards. You will partner with the General Manager to drive selling excellence, clienteling, and exceptional customer experiences in a fast-paced luxury setting.

The role focuses on developing talent, executing brand promises, and delivering consistent service on the sales floor while managing operations and inventory. Evening and weekend availability is typical.