Luxury Retail Assistant Manager: Elevate Customer Experience

Signet Jewelers Limited; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base pay + commission

Insurance (medical, dental, vision)

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training & development

Merchandise discounts

Incentive trips

Job summary

Jared, a brand within Signet Jewelers, is seeking an Assistant General Manager to lead daily store performance and coaching. You will work closely with the General Manager to develop talent, maintain a luxury-standard environment, and ensure consistent selling, service, and operational excellence.

You will drive the customer experience model, mentor associates on clienteling and follow-up, oversee training, and uphold inventory, compliance, and security standards while delivering memorable

Qualifications

• Ability to deliver sales results and coach others to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.

Responsibilities

• Drive store performance through daily business rhythms and coaching.
• Lead customer experience and clienteling, ensuring elevated service.
• Coach on appointment culture, follow-up, and relationship-building.
• Maintain inventory, compliance, and security standards.
• Support onboarding and development of store team members.
• Reinforce accountability, teamwork, and selling excellence.

Skills

Sales leadership

Coaching

Customer service

Team leadership

Communication

Job description

Jared, a brand within Signet Jewelers, is seeking an Assistant General Manager to lead daily store performance and coaching. You will work closely with the General Manager to develop talent, maintain a luxury-standard environment, and ensure consistent selling, service, and operational excellence.

You will drive the customer experience model, mentor associates on clienteling and follow-up, oversee training, and uphold inventory, compliance, and security standards while delivering memorable