Lead Luxury Retail Key Holder | Clienteling & Sales

Cinq à Sept; Newport Beach (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Cinq à Sept in Newport Beach seeks a dynamic Key Holder for full-time leadership when senior staff are absent. The role blends clienteling, selling, and store operations to deliver exceptional service in a luxury environment.

Ideal candidates bring 1–2 years of luxury retail experience, strong communication, and a collaborative mindset, with the energy to motivate a small team and build lasting client relationships.

Qualifications

• 1–2 years luxury retail experience.
• Able to work at least 30 hours per week.
• Strong customer service and relationship building skills.
• Excellent verbal and written communication.
• Energetic, proactive, and team-oriented.

Responsibilities

• Store opening and closing procedures.
• End of day reporting
• Counting and handling cash deposits
• Building loyal client base
• Clienteling
• Selling
• Reaching individual sales goals
• Ensuring store has adequate supplies for the day
• Overall cleanliness and tidiness of shop floor and stockroom
• Maintaining store visual standards in line with brand guidelines
• Assisting with receiving and putting away shipment
• Replenishment of shop floor
• Reporting to management team

Skills

Customer service

Relationship building

Communication skills

Initiative

Team leadership

Retail experience

Job description

Cinq à Sept in Newport Beach seeks a dynamic Key Holder for full-time leadership when senior staff are absent. The role blends clienteling, selling, and store operations to deliver exceptional service in a luxury environment.

Ideal candidates bring 1–2 years of luxury retail experience, strong communication, and a collaborative mindset, with the energy to motivate a small team and build lasting client relationships.