Lead Luxury Client Advisor - Bal Harbour

Brobston Group

Bal Harbour Village (FL)

On-site

USD 60,000 - 90,000

Full time

2 days ago

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Job summary

Brobston Group in Bal Harbour Village, FL, is seeking a Senior Client Advisor to lead the client advisor team, drive store sales, and uphold luxury brand standards. This role focuses on delivering an exceptional client experience, training and developing staff, building client relationships, and collaborating with front- and back-of-house teams to achieve ambitious goals.

The ideal candidate combines leadership, fashion passion, English fluency, and comfort with digital tools to deliver

Qualifications

Experience delivering high-quality client service in fashion, luxury retail, or related fields.
Strong leadership and ability to motivate and develop colleagues.
Passion for fashion with an entrepreneurial mindset and ability to create personalized looks.
Excellent communication and problem-solving skills; able to multitask in a fast-paced environment.
Fluency in English and the local language.

Responsibilities

Lead by example in achieving individual sales targets and help the team meet its goals.
Train new client advisors and provide ongoing development for existing team members.
Build and maintain client relationships and portfolios, anticipate client needs, and provide excellent after-sale service.
Drive sales and key performance indicators, create personalized looks, and support front- and back-of-house teams.
Promote a collaborative work environment and follow company policies and operational procedures.