Lead Life Science Instrumentation Engineer

Renovo Solutions; Boston (MA); On-site; USD 130,000 - 170,000; Full time

Job summary

Renovo Solutions is seeking a Life Science Engineer, Lead for an onsite role in Boston. This senior technical leadership position carries a full service caseload and site-wide technical authority.

You will perform calibration, maintenance, and repair on site instruments, serving as the escalation point for engineers and technicians. A working lead, not a manager, you will drive quality, safety, and continuous improvement across platforms.

Qualifications

• 7+ years of hands-on service experience on laboratory or analytical instrumentation, or equivalent biomedical equipment service experience.
• Demonstrated depth on multiple instrument platforms, which may include chromatography, mass spectrometry, spectroscopy, plate-based detection, centrifugation, cell culture or laboratory automation.
• Demonstrated ability to diagnose faults beyond the manufacturer service manual.
• Experience acting as a technical reference point for other engineers, whether or not the role carried a formal title.
• Experience working inside a client facility as an embedded service provider strongly preferred.
• Working knowledge of GxP requirements, calibration traceability and data integrity expectations.
• Experience with a computerized maintenance management system (CMMS).
• Experience in a pharmaceutical, biotechnology or research environment strongly preferred.

Responsibilities

• Perform calibration, scheduled maintenance (SM), demand maintenance (DM), diagnostics and repair across the assigned site asset base.
• Carry a full service caseload alongside the lead responsibilities of the role.
• Restore instruments to service and verify performance against manufacturer specification before release.
• Support instrument installation, relocation, qualification and decommissioning alongside the Lifecycle and Relocations Coordinator.
• Cover satellite locations assigned to the site, including remote technical support where an in-person visit is not warranted.
• Act as the technical escalation point for site engineers and technicians on difficult diagnostics and repairs.
• Determine whether a reported issue is an instrument fault, an operator or method issue, a consumable or sample issue, or an environmental condition, before a service call is raised.
• Review vendor and OEM diagnoses and quoted repairs, and challenge scope that is disproportionate to the fault.
• Make the return-to-service decision on instruments where site judgment is required.
• Provide technical input on repair versus replace, end of life and capital replacement candidates.
• Allocate technical work across site engineers and technicians day to day in agreement with the Site Operations Manager.
• Coach and develop site technical staff on platform knowledge, diagnostic method and documentation quality.
• Verify that engineers and technicians are qualified on a platform before they work on it independently.
• Build platform coverage depth so no single instrument family depends on one person.
• Identify training needs and feed them to the Technical Training Specialist.
• Identify assets where Renovo self-perform service is technically viable and build the case with usage and failure evidence.
• Support the qualification path for new platforms brought in scope, including training, tooling and documentation requirements.
• Advise on parts, tooling and test equipment needed to expand self-perform coverage at the site.
• Track first-time-fix and repeat-fault patterns and act on them.
• Own accuracy of the technical record for work performed, including fault found, action taken, parts used and labor time.
• Ensure asset configuration, location and status are correct in the system of record after any work that changes them.
• Close work orders with complete and accurate data so reporting, invoicing and compliance evidence hold up.
• Raise record discrepancies found in the field rather than working around them.
• Witness and technically review vendor work where the asset criticality or the quote value warrants it.
• Provide the technical basis on which the coordination team approves or rejects a vendor invoice.
• Complete all documentation to GxP and client quality system requirements.
• Support audits, quality reviews and regulatory inspections with technical evidence.
• Follow laboratory safety requirements including biological, chemical, electrical and cryogenic hazards, and exercise stop-work authority when a task cannot be performed safely.
• Maintain calibration status and traceability of test equipment used.
• Escort and host OEM and third-party personnel in client laboratories and equipment areas, on request and regardless of whose scope the instrument sits in.
• Confirm third-party personnel are inducted, badged, trained, and compliant with client site access and safety requirements before they enter a laboratory.
• Remain with third-party personnel while they work where the area, the hazard, or the client requires continuous accompaniment.
• Confirm the work performed matches what was authorized, and that the area is left clean, safe, and operational.
• Verify the service report or work record is complete before the third party leaves site, and route it for invoice verification.
• Escalate immediately where a third party arrives unannounced, without correct documentation, or attempts work outside the authorized scope.
• Abide by and follow Renovo safety policies, procedures, and injury and illness prevention expectations.
• Maintain a safe working environment for self and others when visiting customer sites, laboratories, offices, or operational environments.
• Follow applicable customer site safety requirements, OSHA guidelines, and laboratory or facility-specific procedures as required.
• Complete required safety training assignments on time.
• Regular work in active laboratory environments, including areas with biological, chemical, electrical and cryogenic hazards.
• Ability to wear required personal protective equipment for extended periods.
• Ability to kneel, bend, reach and work in confined equipment spaces.
• Occasional lifting up to 25 kilograms with appropriate assistance or equipment.
• Travel approximately 10 to 20 percent, covering assigned satellite locations, OEM training and peer site support.
• FLSA: Exempt
• Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
• RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job description

Renovo Solutions is seeking a Life Science Engineer, Lead for an onsite role in Boston. This senior technical leadership position carries a full service caseload and site-wide technical authority.

You will perform calibration, maintenance, and repair on site instruments, serving as the escalation point for engineers and technicians. A working lead, not a manager, you will drive quality, safety, and continuous improvement across platforms.