Lead Legal Billing Operations & Optimization

The Oneil Search Group; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The Oneil Search Group is seeking a Billing Operations leader in New York to oversee end-to-end billing, manage high-volume structures, and ensure compliance with client and e-billing guidelines.

You will be the SME for billing policies, lead staff, and partner with IT/finance on system upgrades; develop reports to monitor performance and cash flow. Strong system experience preferred.

Responsibilities

• Oversee end-to-end billing processes including pre-bills, edits, final invoices, write ups/downs, and adjustments
• Manage high-volume, complex billing structures: hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed fee matters
• Ensure compliance with client billing guidelines, outside counsel guidelines, and e-billing requirements
• Serve as subject matter expert for billing policies, procedures, and best practices
• Act as primary billing systems expert for Finance Core, Coyote, and Tabs: setup, maintenance, troubleshooting, and optimization
• Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements
• Develop reports/dashboards to support billing performance, realization, and revenue analysis
• Ensure data integrity across billing, timekeeping, and financial systems
• Work with partners and senior attorneys to resolve billing issues and support matter-level billing strategies
• Provide guidance on billing efficiency, rate management, and client-specific requirements
• Support client audits, billing reviews, and information requests
• Lead and mentor billing staff, ensuring training, coverage, and performance management
• Establish and enforce billing schedules, deadlines, and quality control standards
• Develop and maintain written billing procedures and training materials
• Monitor billing accuracy, realization rates, aged accounts, and unbilled time with finance and collections
• Identify trends, risks, and process gaps; propose efficiency solutions
• Support month-end and year-end close activities related to billing and revenue

Job description

The Oneil Search Group is seeking a Billing Operations leader in New York to oversee end-to-end billing, manage high-volume structures, and ensure compliance with client and e-billing guidelines.

You will be the SME for billing policies, lead staff, and partner with IT/finance on system upgrades; develop reports to monitor performance and cash flow. Strong system experience preferred.