Lead Learning Experience Designer - Remote & Global Impact

Social Impact Guide; San Francisco (CA); Remoto; USD 117.000 - 178.000; Tempo pieno

Descrizione del lavoro

The Wikimedia Foundation is seeking a Lead Learning Experience Designer to craft innovative, accessible learning experiences that strengthen volunteer capacity across the movement. You will partner with teams, researchers, and volunteers to identify needs, design learning that scales from on‑board to advanced contributors, and embed learning into workflows.

Beyond traditional instructional design, you’ll act as a learning product designer—prototyping courses, multimedia content, AI-enabled

Competenze

• Experience designing and developing digital learning experiences for diverse, global audiences.
• Demonstrated experience creating engaging e-learning, instructor-led, virtual, or blended learning solutions.
• Experience using a learning management system (LMS) to develop, organize, and publish learning content.
• Demonstrated ability to diagnose capability gaps, identify the right interventions, and rapidly design, build and improve learning experiences.
• Excellent written communication and content development skills, with the ability to simplify complex concepts for diverse audiences.
• Experience collaborating with cross-functional stakeholders and subject matter experts.
• Commitment to accessibility, inclusive design, and culturally responsive learning practices.

Mansioni

• Design and develop innovative digital learning experiences, capacity‑strengthening resources, and performance support solutions for contributors across the Wikimedia movement.
• Partner with product teams, community groups, researchers, and subject matter experts to identify learning needs, contributor challenges, and opportunities to strengthen participation.
• Determine the right learning approach for each opportunity, whether that be a self‑paced course, video, interactive experience, AI‑enabled support, workshop, or embedded guidance.
• Develop learning experiences that support contributors in understanding new tools, workflows, policies, governance processes, and community practices across Wikimedia projects.
• Rapidly prototype, test and iterate on learning experiences, using modern authoring tools, multimedia, and AI tools.
• Apply learning science, user‑centered design, and learning experience design methodologies to create engaging, effective, and inclusive solutions.
• Evaluate learning effectiveness using learner feedback, participation data, and other qualitative and quantitative insights, continuously improving content based on evidence and community feedback.
• Contribute to the ongoing evolution of the Foundation's learning strategy by staying current with learning technology, online learning, AI, and digital engagement, identifying opportunities to expand and strengthen learning offerings across the movement.
• Ensure learning resources reflect Wikimedia's values of openness, collaboration, equity, and knowledge sharing.

Descrizione del lavoro

The Wikimedia Foundation is seeking a Lead Learning Experience Designer to craft innovative, accessible learning experiences that strengthen volunteer capacity across the movement. You will partner with teams, researchers, and volunteers to identify needs, design learning that scales from on‑board to advanced contributors, and embed learning into workflows.

Beyond traditional instructional design, you’ll act as a learning product designer—prototyping courses, multimedia content, AI-enabled