Learning Experience Design Lead

Wikimedia Foundation; Oregon; Hybrid; USD 117,000 - 178,000; Full time

Job summary

The Wikimedia Foundation is seeking a Lead Learning Experience Designer to create innovative, engaging, and accessible learning experiences that strengthen the capacity of volunteers and communities across the Wikimedia movement.

You'll collaborate with Foundation teams, affiliates, researchers, and volunteers to understand learner needs, design effective solutions, and iterate with creativity and rigor in a remote-first environment.

Qualifications

• Experience designing and developing digital learning experiences for diverse, global audiences.
• Demonstrated experience creating engaging e-learning, instructor-led, virtual, or blended learning solutions.
• Experience using a learning management system (LMS) to develop, organize, and publish learning content.
• Demonstrated ability to diagnose capability gaps, identify interventions, and rapidly design, build and improve learning experiences.
• Excellent written communication and content development skills, with the ability to simplify complex concepts for diverse audiences.
• Experience collaborating with cross-functional stakeholders and subject matter experts.
• Commitment to accessibility, inclusive design, and culturally responsive learning practices.

Responsibilities

• Design and develop innovative digital learning experiences, capacity-strengthening resources, and performance support solutions for contributors across the Wikimedia movement.
• Partner with product teams, community groups, researchers, and subject matter experts to identify learning needs and opportunities to strengthen participation.
• Determine the right learning approach for each opportunity (self-paced course, video, interactive experience, AI-enabled support, workshop, or embedded guidance).
• Develop learning experiences that support contributors in understanding tools, workflows, policies, governance, and community practices across Wikimedia projects.
• Rapidly prototype, test and iterate on learning experiences using modern authoring tools, multimedia, and AI tools.
• Apply learning science, user-centered design, and learning experience design methodologies to create engaging, effective, and inclusive solutions.
• Evaluate learning effectiveness using learner feedback and data, continuously improving content.
• Contribute to evolution of the Foundation's learning strategy by staying current with learning tech, AI, and digital engagement.

Skills

Digital learning design

E-learning design

LMS experience

Gap analysis & design

Written communication

Cross-functional collaboration

Accessibility & inclusion

Tools

Rise

Storyline

Camtasia

Adobe CS

Figma

Video editing

AI content

Job description

The Wikimedia Foundation is seeking a Lead Learning Experience Designer to create innovative, engaging, and accessible learning experiences that strengthen the capacity of volunteers and communities across the Wikimedia movement.

You'll collaborate with Foundation teams, affiliates, researchers, and volunteers to understand learner needs, design effective solutions, and iterate with creativity and rigor in a remote-first environment.