Lead Key Carrier & Store Operations Coach

TJX; Jacksonville (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Associate discount

Paid holidays/vacation/sick

Job summary

HomeGoods at TJX Companies in Jacksonville, FL is seeking a Key Carrier who alternates with the Coordinator role and steps in as Manager on Duty to uphold store policies and drive exceptional customer service. The role emphasizes teamwork, coaching, and maintaining store operations across opening/closing tasks.

Open availability including nights and weekends is required. You will coach Associates, manage priorities, and communicate effectively with management while supporting safety and

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Able to work nights and weekends.
• Strong communication and organizational skills.
• Knowledge of merchandise flow in stores.
• Proven problem-solving skills.

Responsibilities

• Act as Manager on Duty and uphold store policies.
• Coach and delegate tasks to Associates; ensure coverage.
• Maintain accuracy of service areas and open/close procedures.
• Communicate priorities to Management and staff with progress updates.
• Promote loyalty programs and shrink reduction initiatives.
• Ensure compliance with labor laws and safety procedures.

Skills

Leadership experience

Customer service

Flexible schedule

Team player

Communication

Tools

Merchandise flow knowledge

Job description

HomeGoods at TJX Companies in Jacksonville, FL is seeking a Key Carrier who alternates with the Coordinator role and steps in as Manager on Duty to uphold store policies and drive exceptional customer service. The role emphasizes teamwork, coaching, and maintaining store operations across opening/closing tasks.

Open availability including nights and weekends is required. You will coach Associates, manage priorities, and communicate effectively with management while supporting safety and