Lead Infrastructure Engineer - AI-Driven IT Ops

InterSystems Corporation; Boston (MA); On-site; USD 143,000 - 172,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401(k) Profit Sharing

Job summary

InterSystems is seeking a Technical Services Engineer III to oversee the design, availability, performance, and security of corporate infrastructure across on‑premises, private cloud, and data center environments. You will drive IaC/CI/CD, monitor vital systems, and lead initiatives to improve reliability and security.

You will mentor staff, collaborate with IT leadership, and implement new technologies while supporting Windows, Linux and MacOS servers, storage, backup, and network needs.

Qualifications

• 7+ years supporting complex enterprise ICT environments with multiple stakeholders.
• Storage administration including EMC Unity/EverPure.
• Scripting: Python, PowerShell, Bash.
• Automation: Ansible, Terraform.
• Source control and CI/CD: Git, Perforce.

Responsibilities

• Architect systems and services with IT Management.
• Design and implement IaC and CI/CD workflows across IT infrastructure.
• Maintain and optimize private cloud and data center infrastructure.
• Support internal and internet-facing applications and services.
• Lead evaluation and adoption of new technologies for reliability, security, and efficiency.
• Provide Level I administration for on-prem data center platforms.
• Assist with storage across SAN, NAS, and DAS and related fabrics.
• Monitor and troubleshoot Windows, Linux and MacOS servers.
• Monitor backups and ensure health/completion.
• Provide leadership and mentoring to junior team members.
• Proactively monitor system health and remediate risks.
• Document root cause and corrective actions; manage incidents.
• Implement security controls and complete operational/compliance checks.
• Process service requests via ServiceNow; collaborate with Network Team.
• Maintain technical documentation for infrastructure components.

Skills

Storage administration

Python

PowerShell

Bash

Ansible

Terraform

Git

Perforce

Education

Degree in a technical subject

Job description

InterSystems is seeking a Technical Services Engineer III to oversee the design, availability, performance, and security of corporate infrastructure across on‑premises, private cloud, and data center environments. You will drive IaC/CI/CD, monitor vital systems, and lead initiatives to improve reliability and security.

You will mentor staff, collaborate with IT leadership, and implement new technologies while supporting Windows, Linux and MacOS servers, storage, backup, and network needs.