Lead Housekeeping Supervisor | Path to Exec Roles

Courtyard by Marriott Sunnyvale Silicon Valley; Sunnyvale (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Paid time off

401k company match

Basic life insurance

Travel discounts

Transit & parking benefits

Wellness program

Professional development

Referral bonus

Job summary

Courtyard by Marriott Sunnyvale Silicon Valley seeks a Housekeeping Supervisor to lead a team of room attendants and supervise daily cleaning operations. You will uphold brand standards, ensure guest satisfaction, and support sustainability goals at the property.

You will train, schedule and coach staff, manage recruitment, oversee safety, and coordinate with vendors to maintain service quality. Weekend/holiday coverage may be required, with a focus on safety and efficiency.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates, ensuring brand or hotel standards and HHM core values are met.
• Screen job applicants and hire new employees as needed.
• Train staff to clean rooms efficiently according to established standards; coordinate with vendors if needed.
• Communicate guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates; supervise laundry staff if applicable.
• Prepare work schedules and align staffing with occupancy; ensure safe staffing levels.
• Follow EarthView sustainability guidelines and practices; enforce safety, OSHA and MSDS rules.
• Assist in breakfast area as needed; ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

People management

Training & coaching

Guest service

Communication

Education

High School diploma or equivalent

Job description

Courtyard by Marriott Sunnyvale Silicon Valley seeks a Housekeeping Supervisor to lead a team of room attendants and supervise daily cleaning operations. You will uphold brand standards, ensure guest satisfaction, and support sustainability goals at the property.

You will train, schedule and coach staff, manage recruitment, oversee safety, and coordinate with vendors to maintain service quality. Weekend/holiday coverage may be required, with a focus on safety and efficiency.