Guest Experience Leader - Housekeeping

Millennium Hotel and Resorts UK; Sunnyvale (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Disability Coverage

401(k) Retirement Plan

Job summary

M Social Sunnyvale is seeking a Housekeeping Supervisor to lead the housekeeping team in delivering clean, well-presented guest spaces and public areas. You will oversee daily tasks, inspections, and training, ensuring alignment with brand standards and guest satisfaction.

Join a fast-paced hospitality environment in Sunnyvale, with opportunities to mentor staff, manage safety and quality, and collaborate with Front Office and Engineering to maintain exceptional guest experiences.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of housekeeping experience with supervisory experience preferred.
• Knowledge of PMS and housekeeping systems.
• Hospitality experience is a plus.

Responsibilities

• Supervise daily housekeeping activities and assign tasks.
• Conduct room inspections and ensure quality standards.
• Coach and develop team members; promote safety and compliance.
• Coordinate with Front Office, Engineering, and Laundry for smooth operations.
• Maintain inventory of linens and supplies and ensure rooms are ready for guests.

Skills

Leadership

Team supervision

Communication

Time management

Customer service

Problem solving

Education

High school diploma

Hospitality coursework

Relevant experience considered

Tools

PMS software

Microsoft Office

Job description

M Social Sunnyvale is seeking a Housekeeping Supervisor to lead the housekeeping team in delivering clean, well-presented guest spaces and public areas. You will oversee daily tasks, inspections, and training, ensuring alignment with brand standards and guest satisfaction.

Join a fast-paced hospitality environment in Sunnyvale, with opportunities to mentor staff, manage safety and quality, and collaborate with Front Office and Engineering to maintain exceptional guest experiences.