Lead Housekeeping Supervisor - Hospitality

Callaway Resort & Gardens; Pine Mountain (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Callaway Resort & Gardens in Pine Mountain, GA seeks an experienced housekeeping supervisor to lead and train teams, inspect rooms and public areas, manage supplies, and coordinate with maintenance. The role ensures guest satisfaction through high cleanliness and safety standards.

You will oversee scheduling, report on room status and department costs, and uphold OSHA and chemical safety guidelines in a fast-paced hospitality environment.

Qualifications

• Minimum 2 years in housekeeping or hospitality with supervisory experience.
• Experience training housekeeping teams to maintain high cleanliness standards.
• Skilled in scheduling, inventory management, and efficient cleaning protocols.
• Strong team leadership, motivation, and conflict-resolution abilities.
• Attention to detail to ensure top cleanliness and safety.
• Ability to prioritize workload and coordinate multiple tasks in a fast-paced environment.
• Excellent verbal and written communication with staff and guests.
• Physically capable of standing, walking, bending, and lifting up to 50 lbs.
• Understanding of cleaning techniques, chemical use, and safety policies.

Responsibilities

• Staff Management and Supervision: oversee scheduling and duties for housekeeping staff.
• Quality Control and Inspection: conduct inspections of guest rooms and areas for standards.
• Training and Development: train new staff on procedures and safety policies.
• Inventory and Supply Management: monitor and control cleaning supplies and linens.
• Guest Services and Issue Resolution: respond to guest requests and service issues.
• Maintenance Coordination: coordinate with maintenance for repairs.
• Administrative Duties: prepare reports on room status, payroll, and expenses.
• Safety and Compliance: enforce health, safety, and sanitation policies.

Skills

Staff scheduling

Team leadership

Inventory management

Cleaning protocols

Communication skills

Problem solving

Attention to detail

Physical stamina

Decision making

Job description

Callaway Resort & Gardens in Pine Mountain, GA seeks an experienced housekeeping supervisor to lead and train teams, inspect rooms and public areas, manage supplies, and coordinate with maintenance. The role ensures guest satisfaction through high cleanliness and safety standards.

You will oversee scheduling, report on room status and department costs, and uphold OSHA and chemical safety guidelines in a fast-paced hospitality environment.