Head of Housekeeping & Guest Experience-On-site Leadership

ELEMENT - POOLER; Pooler (GA); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus

Insurance

PTO and holidays

401(k) with Employer Match

DailyPay option

Hotel discounts

Descripción de la vacante

LBA Hospitality is seeking a Housekeeping Manager to lead daily housekeeping operations and ensure guest rooms and public areas meet cleanliness, safety, and brand standards. You will manage associates, labor, and departmental costs while upholding quality and guest satisfaction.

The role is on-site in Pooler, GA, with benefits including a quarterly bonus, insurance, PTO/holidays, 401k match, DailyPay, and hotel discounts. Strong leadership and communication are essential.

Formación

• 3+ years of housekeeping experience in hotels, lodging, hospitals, housing, or care facilities.
• 1+ year supervising at least three associates.
• Strong leadership, organization, communication, and guest-service skills.
• Basic computer skills; ability to learn systems such as Quore and Hotel Effectiveness.
• Must meet company security clearance requirements.

Responsabilidades

• Lead, schedule, train, coach, and supervise housekeeping and laundry associates.
• Assist with interviewing and hiring department associates.
• Inspect guest rooms, public areas, back-of-house areas, and grounds for cleanliness and brand standards.
• Manage staffing and schedules within established labor guidelines.
• Maintain inventories and order necessary housekeeping and laundry supplies.
• Ensure equipment is properly maintained and operational.
• Oversee room key controls, safety procedures, and guest privacy standards.
• Conduct department meetings and ongoing associate training.
• Maintain required logs, reports, invoices, payroll information, and departmental documentation.
• Respond professionally to guest concerns and requests.
• Perform other duties as assigned.

Conocimientos

Leadership

Organization

Communication

Guest-service

Educación

High school diploma or equivalent

Herramientas

Quore

Hotel Effectiveness

Descripción del empleo

LBA Hospitality is seeking a Housekeeping Manager to lead daily housekeeping operations and ensure guest rooms and public areas meet cleanliness, safety, and brand standards. You will manage associates, labor, and departmental costs while upholding quality and guest satisfaction.

The role is on-site in Pooler, GA, with benefits including a quarterly bonus, insurance, PTO/holidays, 401k match, DailyPay, and hotel discounts. Strong leadership and communication are essential.