Lead Housekeeping Supervisor — Elevate Guest Experience

Extended Stay America; Pooler (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Employee Assistance Program

Employee Perks Program

Job summary

Extended Stay America in Pooler, GA is seeking a full-time Lead Housekeeper to support management in overseeing housekeeping tasks, training, and standards, while driving continuous improvement and execution of cleaning programs. The role collaborates with the maintenance technician on preventative maintenance and deep cleaning, and includes guest room inspections.

The ideal candidate will supervise a small team, ensure consistent cleanliness, and uphold guest satisfaction.

Qualifications

• Read and speak English and comprehend simple instructions, short correspondence, and memos.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Always apply good judgment.
• Support and assist daily activities of 3+ housekeeping associates on staff.
• Coach and train new and existing associates on company standards, guidelines and procedures.
• Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Trains new and existing housekeepers, inspects guest rooms, and adheres to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms, and laundry areas are maintained to company standard.
• Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning.
• Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed.
• Responsible for overall hotel cleanliness.
• Motivates and drives company initiatives within the department.
• Completes all required and annual ESU Training.

Skills

English language

Good judgment

Coaching & training

Task prioritization

Team supervision

Job description

Extended Stay America in Pooler, GA is seeking a full-time Lead Housekeeper to support management in overseeing housekeeping tasks, training, and standards, while driving continuous improvement and execution of cleaning programs. The role collaborates with the maintenance technician on preventative maintenance and deep cleaning, and includes guest room inspections.

The ideal candidate will supervise a small team, ensure consistent cleanliness, and uphold guest satisfaction.