Room Inspector & Housekeeping Lead

AC Marriott/ Charlotte Ballantyne; Charlotte (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD disability

401K options

Tuition assistance

Discounted hotel rates

Training & development

Career advancement

Job summary

Concord is hiring a Room Inspector/Housekeeping Lead to oversee housekeeping, laundry, and room attendants, focusing on room inspections and quality control. The role emphasizes daily cleanliness checks, staff training, and maintaining high service standards in a fast-paced hotel environment.

The position requires leadership in housekeeping operations, attention to guest needs, and adherence to grooming and policy guidelines.

Qualifications

• Must have supervisory experience in housekeeping.
• Ability to train and develop staff.
• Strong attention to cleanliness and quality.
• Proven ability to promote teamwork and morale.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Supervise Room Care Attendants.
• Inspect guest rooms and public areas daily for cleanliness standards.
• Conduct ongoing training of housekeeping staff to improve knowledge and skills.
• Promote teamwork and employee morale.
• Assist in pre-shift meetings, assign tasks, and ensure proper grooming standards.

Skills

Supervisory skills

Housekeeping supervision

Training & coaching

Quality control

Job description

Concord is hiring a Room Inspector/Housekeeping Lead to oversee housekeeping, laundry, and room attendants, focusing on room inspections and quality control. The role emphasizes daily cleanliness checks, staff training, and maintaining high service standards in a fast-paced hotel environment.

The position requires leadership in housekeeping operations, attention to guest needs, and adherence to grooming and policy guidelines.