Lead Housekeeping Supervisor – 4-Diamond Standards

Omni Hotels & Resorts; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Omni Hotels & Resorts seeks a Housekeeping Supervisor to ensure guestrooms, public areas, and back-of-house areas meet four star/four diamond standards. You will inspect cleaning, log repairs, and ensure staff have linens and supplies.

You may assist in cleaning and in producing AM/PM room status reports. The role requires at least 1 year of supervisory experience in housekeeping, a commitment to high cleanliness standards, and strong customer service and communication skills.

Qualifications

• Must have at least 1 year of supervisory/coordinating experience in Housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Ability to work with management on special projects.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities, and events.
• Ensure safety for hotel guests and associates.

Skills

Supervisory experience

Coordinating

Housekeeping

Customer service

Verbal communication

Job description

Omni Hotels & Resorts seeks a Housekeeping Supervisor to ensure guestrooms, public areas, and back-of-house areas meet four star/four diamond standards. You will inspect cleaning, log repairs, and ensure staff have linens and supplies.

You may assist in cleaning and in producing AM/PM room status reports. The role requires at least 1 year of supervisory experience in housekeeping, a commitment to high cleanliness standards, and strong customer service and communication skills.