AM Housekeeping Supervisor: Lead 4-Diamond Standards

Omni Hotels & Resorts; Frisco (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Omni Hotels & Resorts in Frisco, TX is seeking a dedicated Housekeeping Team Member to ensure four-diamond cleanliness across guestrooms, public areas, and back-of-house spaces. You will inspect rooms, assist with special projects, report repairs, manage supplies, and help with room status reporting while maintaining a safe environment for guests and associates.

Prioritize VIP rooms and check-out rooms, lift and move supplies as needed, and communicate effectively by radio or phone to keep

Qualifications

• Must maintain 4-Diamond level cleanliness.
• Ability to work with management on special projects.
• Strong attention to detail with a sense of urgency as required.
• Excellent verbal and written communication.
• Able to lift a minimum of 50 lbs.
• Able to push or pull a minimum of 75 lbs.
• Able to stand/walk for entire shift.
• Able to communicate via radio and phone as needed.
• Flexible schedule including holidays and weekends.

Responsibilities

• Inspect the cleaning and servicing of guestrooms and public areas.
• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant's linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.

Skills

4-Diamond standards

Attention to detail

Communication skills

Team collaboration

Lifting 50 lbs

Push/Pull 75 lbs

Stand/Walk throughout shift

Radio/Phone communication

Flexible schedule

Job description

Omni Hotels & Resorts in Frisco, TX is seeking a dedicated Housekeeping Team Member to ensure four-diamond cleanliness across guestrooms, public areas, and back-of-house spaces. You will inspect rooms, assist with special projects, report repairs, manage supplies, and help with room status reporting while maintaining a safe environment for guests and associates.

Prioritize VIP rooms and check-out rooms, lift and move supplies as needed, and communicate effectively by radio or phone to keep