Four-Diamond Housekeeping Floor Supervisor

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Hotels & Resorts in Oklahoma City seeks a Housekeeping Floor Supervisor to oversee guestroom cleaning, public areas, and back-of-house servicing to maintain four star/four diamond standards. You will inspect rooms, log repairs, and ensure supplies.

You will lead guest room attendants, coordinate with supervisors, schedule tasks, and respond to emergencies while upholding safety and guest satisfaction.

Qualifications

• Must have at least 1 year of supervisory experience in housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Ability to work with management on special projects.
• Excellent customer service and verbal communication skills.
• Maintain professional appearance, attitude, and performance.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Inspect the cleaning and servicing of guestrooms and public areas.

Skills

Supervisory experience

Customer service

Communication

Team leadership

English fluency

Tools

Payroll systems

Job description

Omni Hotels & Resorts in Oklahoma City seeks a Housekeeping Floor Supervisor to oversee guestroom cleaning, public areas, and back-of-house servicing to maintain four star/four diamond standards. You will inspect rooms, log repairs, and ensure supplies.

You will lead guest room attendants, coordinate with supervisors, schedule tasks, and respond to emergencies while upholding safety and guest satisfaction.