Lead Housekeeping Manager – Sonoma Luxury Resort

null; Sonoma (CA); On-site; USD 82,000 - 85,000; Full time

Job summary

The Lodge at Sonoma, part of Sage Hospitality Group, seeks a Housekeeping Manager to lead associates and ensure cleanliness in guest rooms, public areas and laundry. You will coordinate housekeeping operations and work with other departments to deliver an outstanding guest experience.

Key requirements include 1–2 years in a related role, strong leadership and communication skills, and a focus on standards, safety and guest satisfaction.

Qualifications

• One to two years of post-high school education.
• Experience: 1–2 years in a related position with this company or others.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Responsibilities

• Direct, interview, hire, counsel, plan and assign work for housekeeping associates.
• Lead pre-shift meetings; communicate arrivals, departures, VIPs, and duties.
• Assist in interviewing and selecting new associates.
• Monitor staff productivity and recommend promotions or changes.
• Manage complaints and discipline as needed.
• Oversee material and supply decisions to control inventory and expenses.
• Supervise cleaning of guest rooms, public areas and back of house; ensure SOPs and safety standards.

Skills

Self-starting

Appearance standards

Guest communication

Education

Post-high school education

Job description

The Lodge at Sonoma, part of Sage Hospitality Group, seeks a Housekeeping Manager to lead associates and ensure cleanliness in guest rooms, public areas and laundry. You will coordinate housekeeping operations and work with other departments to deliver an outstanding guest experience.

Key requirements include 1–2 years in a related role, strong leadership and communication skills, and a focus on standards, safety and guest satisfaction.