Housekeeping Operations Manager — Hospitality Leader

Travel + Leisure Co.; Napa (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Wellness program

Employee Assistance Program

Paid time off

Parental leave

Holidays

Job summary

Travel + Leisure Co. in Napa, CA seeks a Housekeeping Manager to oversee all housekeeping operations, ensuring guest satisfaction and compliance with quality and financial standards. This role will lead a staff of 75 or more and drive audit readiness and cost controls.

You will coach, mentor and develop the team, manage daily workflows, and partner with hospitality leadership to deliver exceptional experiences for guests at scale.

Qualifications

• Strong leadership skills with the ability to coach, mentor, train and develop staff.
• Ability to work under pressure.
• Computer skills - working knowledge.
• 3-5 years of housekeeping leadership and hospitality experience.

Responsibilities

• The Housekeeping Manager will manage all aspects of the Housekeeping operations, including supporting audit standards and overseeing a staff of 75+.
• Manage daily operations of the Housekeeping department with financial and quality standards compliance.
• Oversee audit readiness and driving cost controls while maintaining guest satisfaction.

Skills

Leadership

Staff development

Under pressure

Computer skills

Housekeeping leadership

Hospitality experience

Job description

Travel + Leisure Co. in Napa, CA seeks a Housekeeping Manager to oversee all housekeeping operations, ensuring guest satisfaction and compliance with quality and financial standards. This role will lead a staff of 75 or more and drive audit readiness and cost controls.

You will coach, mentor and develop the team, manage daily workflows, and partner with hospitality leadership to deliver exceptional experiences for guests at scale.