Lead Guest Services Supervisor | Flexible Schedule & Perks

Pilot Company; Cheyenne (WY); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Cheyenne, WY is seeking a Guest Services team member to process merchandise and fuel transactions while delivering exceptional guest service. You will lead a small cashier team, handle varied payment types, and ensure a clean, organized work area during shifts.

Responsibilities include end-of-shift reporting, following guidelines for restricted items, and assisting with deli, cleaning, stocking, and other travel-center tasks.

Qualifications

• Experience handling cash and card transactions and balancing cash drawer.
• Ability to promote products and maintain a clean, organized workspace.
• Strong guest service mindset with problem-solving skills.

Responsibilities

• Lead a shift of one-to-two cashiers to process all transactions.
• Close out end-of-shift reports and reconcile logs.
• Provide high-quality guest service and resolve complaints per policy.
• Maintain deli area, restrooms, and stock as needed.
• Assist with other travel center tasks and uphold safety rules.

Skills

Cashiering

Customer service

Shift leadership

Job description

Pilot Company in Cheyenne, WY is seeking a Guest Services team member to process merchandise and fuel transactions while delivering exceptional guest service. You will lead a small cashier team, handle varied payment types, and ensure a clean, organized work area during shifts.

Responsibilities include end-of-shift reporting, following guidelines for restricted items, and assisting with deli, cleaning, stocking, and other travel-center tasks.