Shift Lead, Guest Services & Retail | Flexible Schedule, Weekly Pay

Pilot Travel Centers LLC.; Cheyenne (WY); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Cheyenne, WY is hiring for a cashier to process merchandise and fuel transactions. This role involves leading a small shift, ensuring accurate cash handling, and delivering high-quality guest service on every shift.

Responsibilities include end-of-shift reporting, managing break schedules, and assisting with various travel center functions while maintaining compliance with policies. Competitive hourly pay is offered with weekly pay and benefits.

Qualifications

• Must be able to handle cash, credit and debit transactions.
• Able to deliver quality service to guests.
• Ability to lead a small shift of 1–2 cashiers.

Responsibilities

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow guidelines regarding sale of restricted merchandise (alcohol, tobacco).
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues following company processes; resolve conflicts.
• Determine break schedules and team placement during shift.
• Assist with other travel center functions like deli, showers, restrooms, stocking, coffee.
• Model company values and support guests and team members.

Skills

Cash handling

Customer service

Team leadership

POS system

Tools

POS system

Job description

Pilot Company in Cheyenne, WY is hiring for a cashier to process merchandise and fuel transactions. This role involves leading a small shift, ensuring accurate cash handling, and delivering high-quality guest service on every shift.

Responsibilities include end-of-shift reporting, managing break schedules, and assisting with various travel center functions while maintaining compliance with policies. Competitive hourly pay is offered with weekly pay and benefits.