Lead Guest Service & Sales Associate - Beauty

Anchor Point Management Group; Lombard (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Lombard, IL, is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role supports front desk operations, trains teammates, and promotes services and products.

Candidate should bring strong sales and guest service skills, leadership, and availability for evenings and weekends. Benefits include a bonus structure and opportunities for growth within a fast-paced beauty environment.

Qualifications

• Proven strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Interpersonal skills

Goal-oriented

Evenings/weekends availability

Education

High school diploma or GED

Job description

European Wax Center in Lombard, IL, is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role supports front desk operations, trains teammates, and promotes services and products.

Candidate should bring strong sales and guest service skills, leadership, and availability for evenings and weekends. Benefits include a bonus structure and opportunities for growth within a fast-paced beauty environment.