Guest Service Lead & Beauty Sales Champion

NORTH AMERICAN WAX COMPANY LLC; Hillside (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Hillside, IL is hiring a Lead Guest Service Associate (Front Desk/Sales Associate) to deliver outstanding guest service while driving center revenue in a fast-paced, in-person role.

You will greet guests, promote services, manage check-ins and reservations, and train team members while maintaining a welcoming, high-energy atmosphere. The position requires strong sales skills, leadership, and weekend availability.

Qualifications

• Strong sales and guest service abilities.
• Excellent leadership, communication and interpersonal skills.
• Goal-oriented with a passion for meeting targets.
• Previous retail or beauty industry experience is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services, products, and promotions; sell passes and rebook guests.
• Educate guests on our exclusive product line.
• Manage front-desk operations: check-ins/outs, scheduling, confirmations, cash handling, inventory.
• Maintain a clean, professional center and lead by example.

Skills

Sales skills

Guest service

Leadership

Communication

Goal orientation

Retail/beauty experience

Job description

European Wax Center in Hillside, IL is hiring a Lead Guest Service Associate (Front Desk/Sales Associate) to deliver outstanding guest service while driving center revenue in a fast-paced, in-person role.

You will greet guests, promote services, manage check-ins and reservations, and train team members while maintaining a welcoming, high-energy atmosphere. The position requires strong sales skills, leadership, and weekend availability.