Beauty Front Desk Lead & Sales Coach

Anchor Point Management Group; New Lenox (IL); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while! is

Referral Bonus - Generous Incentive

Résumé du poste

European Wax Center is seeking a Lead Guest Service Associate to deliver exceptional guest service and drive center revenue in a in-person setting in New Lenox, IL. The role supports team training, promotes services and products, and helps achieve sales goals.

The position requires strong sales and guest service skills, leadership and excellent communication, with availability to work evenings and weekends in a fast-paced beauty retail environment.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.

Responsabilités

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.

Connaissances

Guest service

Sales

Leadership

Communication

Description du poste

European Wax Center is seeking a Lead Guest Service Associate to deliver exceptional guest service and drive center revenue in a in-person setting in New Lenox, IL. The role supports team training, promotes services and products, and helps achieve sales goals.

The position requires strong sales and guest service skills, leadership and excellent communication, with availability to work evenings and weekends in a fast-paced beauty retail environment.