Lead Guest Service Pro | Beauty Sales & Training

Anchor Point Management Group; California; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance (

Job summary

European Wax Center in Marina Del Rey, CA is seeking a Lead Guest Service Associate to deliver exceptional guest service at the front desk, promote services, and drive center revenue in a sales-driven environment.

We value strong sales and guest service skills, leadership and communication abilities, and a goal-oriented mindset with a passion for hitting targets. Availability to work evenings and weekends is required; prior retail or beauty industry experience is a plus.

Qualifications

• High school diploma or GED required; or 1–2 years related experience or training.
• Ability to work evenings and weekends.
• Experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services, products and promotions, sell passes and rebook guests to hit sales goals.
• Educate guests on the exclusive product line.
• Manage front-desk operations, including check-ins, check-outs, scheduling, confirmations, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Model leadership and motivate peers to reach their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal abilities

Target orientation

Education

High school diploma or GED

Job description

European Wax Center in Marina Del Rey, CA is seeking a Lead Guest Service Associate to deliver exceptional guest service at the front desk, promote services, and drive center revenue in a sales-driven environment.

We value strong sales and guest service skills, leadership and communication abilities, and a goal-oriented mindset with a passion for hitting targets. Availability to work evenings and weekends is required; prior retail or beauty industry experience is a plus.