Guest Experience Lead — Beauty Sales & Service

Anchor Point Management Group; Riverside (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

401k Company Match

Health, Vision, and Dental Insurance (

Generous Bonus Incentive 2x/month (

Training and career advancement

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Riverside, CA is hiring a Lead Guest Service Associate (Front Desk/Sales Associate) to deliver outstanding guest service while driving center revenue. This role involves training teammates, greeting guests, promoting services and products, and maintaining smooth front-desk operations.

The ideal candidate has strong sales and leadership skills, excellent communication, and is available evenings and weekends.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership and communication abilities.
• Goal-oriented with a passion for hitting targets.
• Experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Targets driven

Education

High school diploma or GED

Job description

European Wax Center in Riverside, CA is hiring a Lead Guest Service Associate (Front Desk/Sales Associate) to deliver outstanding guest service while driving center revenue. This role involves training teammates, greeting guests, promoting services and products, and maintaining smooth front-desk operations.

The ideal candidate has strong sales and leadership skills, excellent communication, and is available evenings and weekends.