Lead Guest Experience & Sales Coach

The Art Source, Inc. dba CocoNene, Pictures Plus & Plus Interiors; Honolulu (HI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

401k

PTO

Employee discount across sister brands

Job summary

The Art Source, Inc. — CocoNene Kahala Mall seeks a Lead Sales Associate to guide guest experiences with warmth and leadership on a fast-paced floor. You will coach teammates, manage flow during peak times, and protect brand standards while delivering memorable service.

You lead by example, drive sales, and help ensure a positive, collaborative store culture that supports Hawai‘i-made products and local artistry.

Qualifications

• Warm, emotionally intelligent and calm under pressure.
• Strong communication to guide others kindly and clearly.
• Natural leadership presence without ego or micromanagement.
• High awareness and ability to multitask in a fast-paced store.
• Excellent guest service and sales abilities.
• Proactive in stepping in to help when needed.
• Growth-minded and focused on team success.
• Reliable and adaptable in changing floor demands.
• Pride in Hawai‘i-made products and local artistry.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Lead by example through guest connection and sales performance.
• Maintain warm, calm, high-energy flow during busy moments.
• Coach and encourage teammates in the moment.
• Direct floor coverage and keep the team aligned.
• Run huddles, communicate priorities, and monitor progress.
• Handle guest recovery situations with professionalism.
• Protect store standards, visuals, and overall experience.
• Help new team members feel confident and supported.
• Model initiative, awareness, and teamwork.
• Step into guest opportunities quickly and confidently.
• Support promotions, wrapping standards, and daily ops.
• Report patterns and opportunities to leadership.
• Endure the positive, collaborative culture of the store.

Skills

Warm & calm

Clear communication

Leadership presence

Aware & multitask

Guest service & sales

Initiative

Growth mindset

Reliability

Hawai‘i-made pride

Flexible schedule

Education

High school diploma or equivalent

Job description

The Art Source, Inc. — CocoNene Kahala Mall seeks a Lead Sales Associate to guide guest experiences with warmth and leadership on a fast-paced floor. You will coach teammates, manage flow during peak times, and protect brand standards while delivering memorable service.

You lead by example, drive sales, and help ensure a positive, collaborative store culture that supports Hawai‘i-made products and local artistry.