Lead Growth Product Manager — Monetization & AI UX

Plaud; San Francisco (CA); Hybrid; USD 185,000 - 250,000; Full time

Benefits offered by this job

ESOP

Hybrid work

Equity

Unlimited PTO

13 paid holidays

Parental leave 12 weeks

High-spec equipment

Job summary

Plaud is seeking an experienced Product Manager to own monetization journeys across both B2C and B2B, including checkout, upgrade/downgrade, renewal, cancellation, and billing flows. You’ll translate pricing and plan rules into seamless experiences and drive end-to-end user journeys with engineering and design teams.

Ideal candidates have 7+ years in product management, strong UI/UX sense, and proven cross-functional collaboration.

Qualifications

• 7+ years of product management experience.
• Experience working on user-facing product flows (checkout, subscriptions, billing, onboarding, or account management).
• Strong product sense for UI/UX and journey design, especially in purchase and lifecycle experiences.
• Experience collaborating with engineering and design teams to ship product improvements.
• Comfortable using data to identify problems, measure outcomes, and support prioritization.
• Strong communication and collaboration skills.

Responsibilities

• Own and improve monetization-related user journeys across both B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows.
• Work closely with the monetization strategy lead to translate pricing, packaging, and plan rules into clear and seamless product experiences.
• Optimize UI/UX for purchase and subscription management touchpoints across platforms, ensuring users understand their options, status, and next steps.
• Help define product requirements for plan display, entitlement presentation, access states, and consumer/business experience coexistence.
• Partner with Engineering, Design, Growth, and Operations to deliver monetization features and improve end-to-end user journeys.
• Track key funnel metrics, identify friction points, and support experiments and iterations to improve conversion and lifecycle experience.

Skills

Product management

Checkout flows

UI/UX design

Cross-functional collaboration

Data-driven

Communication

Job description

Plaud is seeking an experienced Product Manager to own monetization journeys across both B2C and B2B, including checkout, upgrade/downgrade, renewal, cancellation, and billing flows. You’ll translate pricing and plan rules into seamless experiences and drive end-to-end user journeys with engineering and design teams.

Ideal candidates have 7+ years in product management, strong UI/UX sense, and proven cross-functional collaboration.