Lead Generation Specialist - Research & Outreach Excellence

Power Plus; Perris (CA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Training and mentoring

401(k) with matching

Paid sick leave

Paid vacation

Job summary

Power Plus in Perris, CA is seeking a customer service oriented professional to be the first contact for inbound inquiries by phone, email and web submissions. You will evaluate needs and route to the right team across divisions, while maintaining organized, customer-focused service and strong ownership.

Proficiency with social media, AI tools, and MS Office is preferred. Responsibilities include using tools like Construct Connect, Zoom Info and LinkedIn Navigator to research prospects, perform

Qualifications

• Experience in customer service and multitasking in a fast-paced setting.
• Strong organizational and communication skills.
• Ability to use multiple tools including social media and AI.
• Proficiency with MS Office and basic CRM systems.
• Comfortable with outbound outreach and lead tracking.

Responsibilities

• Utilize Construct Connect, Zoom Info and other AI tools to research target customers and record details about upcoming potential projects.
• Utilize LinkedIn Sales Navigator and Zoom Info to identify potential contacts and make appointments with clients.
• Utilize multiple platforms for mass mailing and marketing outreach.
• Participate in the aggregation and tracking of the leads that are driven into the company through various websites, social media and other sources.
• Establish rapport and relationship with potential new clients.
• Submit timely and accurate pre-qualification vendor packets with new/existing clients.
• Provide accurate and timely information to sales team and follow up as required.
• Serve as the first point of contact for incoming calls, assessing customer needs and directing inquiries to the appropriate personnel.
• Other duties may be assigned as business needs require.

Skills

Customer service experience

Multitasking

Organizational abilities

Verbal and written communication

Relationship building

Ownership and accountability

Technical aptitude

Tools

Construct Connect

Zoom Info

LinkedIn Sales Navigator

MS Office

CRM systems

Job description

Power Plus in Perris, CA is seeking a customer service oriented professional to be the first contact for inbound inquiries by phone, email and web submissions. You will evaluate needs and route to the right team across divisions, while maintaining organized, customer-focused service and strong ownership.

Proficiency with social media, AI tools, and MS Office is preferred. Responsibilities include using tools like Construct Connect, Zoom Info and LinkedIn Navigator to research prospects, perform