Lead General Clerk, Training & Education (Public Safety)

Prince George's County Government; Upper Marlboro (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Prince George's County Police Department seeks a qualified General Clerk 4 to join the Training & Education Division in Upper Marlboro, MD. This senior clerical position involves leading tasks, training junior staff, and ensuring accuracy in a fast-paced office environment.

Rotating shifts across days, evenings, midnights, holidays, and weekends may be required. The role emphasizes public service, data entry, and adherence to departmental procedures while maintaining a professional demeanor.

Qualifications

• One year of clerical experience at General Clerk III level.
• Higher education beyond high school with coursework in data entry, secretarial subjects or business administration.

Responsibilities

• Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
• Assists citizens willingly in the completion of forms.
• Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws to provide correct information and answers.
• Provides information and direction to visitors and staff regarding training classes and activities within the Training and Education Division.
• Acts as an information resource person for all individuals, both by telephone and in person.

Skills

Clerical work

Data entry

Lead and train staff

Education

Some college coursework

Tools

Training Manager Academy system

Skills Manager Advanced Officer system

Job description

Prince George's County Police Department seeks a qualified General Clerk 4 to join the Training & Education Division in Upper Marlboro, MD. This senior clerical position involves leading tasks, training junior staff, and ensuring accuracy in a fast-paced office environment.

Rotating shifts across days, evenings, midnights, holidays, and weekends may be required. The role emphasizes public service, data entry, and adherence to departmental procedures while maintaining a professional demeanor.